5.0
Jun 27, 2024
Former employee, more than 3 years
Singapore
Recommend
CEO approval
Business outlook
Pros
Exposure to diverse cultures and people: Airport information staff get to interact with travelers from all around the world on a daily basis, providing an enriching cultural experience. Developing strong communication skills: Assisting passengers with different language proficiencies requires excellent communication and customer service skills, which are highly valuable. Fast-paced and dynamic environment: The airport is a constantly bustling place, keeping the job exciting and engaging with new challenges and situations to handle every day.
Cons
High-pressure environment: Airports are busy and hectic, with staff having to respond quickly and calmly to passenger queries and emergencies, which can be stressful.