Challenging environment with high levels of uncertainty - Anonymous employee Owl Practice Employee Review

- Willingness to listen to team members and customers, and to take action on feedback as needed - The company has grown significantly in the past few months, and there are tangible improvements for both team members and customers almost every week - Deep focus on customers and on doing the right thing - Opportunities for cross-functional collaboration - Thoughtful, knowledgeable leadership team

Any needed improvements are either being actively addressed or explored

Positive, supportive coworkers who help each other succeed and maintain good morale. Positive, supportive co-workers who help each other succeed & maintain a good morale. Management occasionally provides snacks and small gestures of appreciation.

Supervisor frequently micromanages but avoids handling escalated client calls. Lacks of accountability—issues are often met with excuses instead of solutions