Good people, poor leadership and pay - Customer Service Owl Labs Employee Review

Transparency between Leadership to the rest of company Strong Leaders across departments Culture is fantastic

Not many, goals and targets are understood but not always punctual

- Decent pay - Good base/commission split - Cheap benefits - Unlimited PTO - Remote

- Felt very secluded as a remote employee. - Lots of benefits for in office employees (weekly free lunches and snacks brough in, among other things) but none for remote employees. - Very little support from direct or senior management (I was given aggressive sales goals with absolutely $0 marketing funds for any partner activities what so ever, training was fully self guided, any time I asked I questions I was told to look through the plethora of programs and lengthy documents instead of actually receiving guidance, then new and asking about how to go about a job task I was told my my direct manager "you know what to do so just do it" with no additional guidance). - I was given a surprise $20K+ salary and large commission cut from what was initially discussed when I received my offer, and was told nothing could be done about it then, but It would be made right during raises. I then was told all salaries had been frozen then raises came around). - Company seemed unstable while I was there.