Internal disorganization, lack of communication, bad customer service - Anonymous employee Outsite Employee Review

2.0
Feb 10, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The concept of the company is amazing - coworking coliving and locations in the top travel spots around the world. Location selection is excellent, the idea of a community manager is great.

Cons

minimal communication, and when it is - almost always a rude response, passive aggressive and the opposite of productive. Don’t expect to be able to actually have a physical conversation with any of your colleagues, all communication is done via slack- the Operations Manager shouldn’t be in a job that involves communicating with people, which is probably why the companies communication structure is set up the way it is. There is one monthly video call scheduled to touch base but consists of the manager speaking about random things, and asking you to repeat what you communicated in slack with the promise of getting back with next steps. Working with outsite is just a vicious cycle of unproductivity from corporate yet Community managers are expected to work 10-15 hrs a week, be available 24/7 for a compensation of $500-600/MONTH - manage the entire operations and maintenance of the property, all guest relations. Makes no sense but I great structure to support the very few leaders in the company financially. They have a very small working team in corporate that are spread extremely thin and unable to manage actually overseeing their properties, guest services and community managers are left to do a full time job and their leg work on a minimum wage part time salary.

Explore other reviews about Outsite

5.0
Oct 1, 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been working at Outsite for 4 years and I truly consider it a great company. I really enjoy the people here—they’re very humane and supportive. The managers teach you, trust you, and give you the freedom to make decisions.

Cons

The only downside I’ve noticed is that we don’t get to spend much time with our coworkers, which can feel a bit lonely at times. However, we recently went on a trip together, which really helped us bond, get to know each other better, and strengthen teamwork.

1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Employees are given a lot of autonomy, but only because management shows little real interest in supporting them. The focus is almost entirely on meeting demands rather than providing any meaningful guidance or care.

Cons

• Employees are pushed to the limit with overwhelming workloads and unrealistic expectations. • Support from management is minimal or nonexistent despite the high demands being placed on staff. • Compensation does not reflect the level of pressure, workload, or responsibility required. • The imbalance between expectations and support creates constant stress and burnout. • High turnover is a direct result of employees feeling undervalued, overworked, and under supported.

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