The best place to work! - Client Success Manager Outrank Employee Review

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

So far, Outrank has been a fantastic place to work. With a truly exceptional leadership team, it’s a pleasure to come into work every day and contribute to the company’s continued growth. Our Head of Culture, Lucy Stirman, plays a huge role in creating an office environment that genuinely buzzes with positivity. She places a strong emphasis on staff wellbeing, consistently encouraging everyone to support one another and ensuring we feel heard, valued, and supported in our roles. Since joining in February 2025, it’s been incredible to witness the journey the company has been on — from rapid team growth to the expansion of services and an ever-growing client base. It’s an exciting time to be part of the business. One of the standout aspects of working at Outrank is the opportunity for progression. There is a clear pathway to develop and move into higher roles, which makes it a great environment for anyone looking to build a long-term career. The team itself is incredibly talented, driven, and supportive, which creates a collaborative atmosphere where everyone is motivated to succeed. On top of that, the company actively promotes a healthy work/life balance, encouraging us to perform at our best while still making time for life outside of work. Overall, Outrank is a forward-thinking, supportive, and ambitious company that I’m proud to be a part of.

Cons

Nothing at all, Outrank is the best x

Explore other reviews about Outrank

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

I have had the privilege of working at Outrank for the past 9 years, and it's been an incredible journey. Through great support and encouragement, I worked my way up to Head of Department. The company actually created a new department for me as part of my career progression, which speaks volumes about their commitment to employee development. The processes at Outrank are thorough and well-explained, and they take the time to ensure everyone understands their role. Training is frequent, and they are always quick to address any needs you may have. I’ve always felt fully supported in my role and given the tools to succeed. The culture at Outrank is truly amazing. It’s a place that feels like a family where everyone genuinely supports each other. There are also plenty of events and fun activities for the team, which adds to the fantastic work-life balance. As a mother looking after a small child, I greatly appreciate the flexibility Outrank offers. They understand the importance of balancing work and family life, and they provide the support I need to manage both. This flexibility has made a huge difference in my ability to thrive at work while also being present for my family. Beyond the workplace, Outrank is deeply committed to the community. They actively support charity initiatives and participate in local projects, making a real impact. Their partnerships with various organisations strengthen not just their business but their positive role in society. The company has also received numerous awards and recognitions, and it’s no surprise considering the dedication they have to excellence in all aspects of the business (including being a certified 'Great Place to Work' for 3 consecutive years, and winning awards for company culture. Achieving important accreditations further reflects the high standards Outrank upholds. The company places a big emphasis on mental and physical health, which I really appreciate. Pay reviews are frequent, and management is always approachable for anything. It’s a great team that truly believes in lifting each other up, and I’m proud to be part of it.

Cons

Nothing, it really is such a fantastic place to work.

5.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very pro-mental health, they care about staff and will do whatever they can to help them. Flexible work from home and they understand that we're all human and sometimes sh!t happens and accommodate as much as possible. Great culture. Great staff. Management is better than it ever has been. They listen to all ideas and feedback plans to put them in place if possible. They take criticism very well. The owner Ste is fantastic and will do anything for anyone.

Cons

None it is honestly great.

See reviews by: Helpful|Rating|Date|All