Not the company you want to be employed by - HR Outcomes Employee Review

1.0
Apr 22, 2024
Recommend
CEO approval
Business outlook

Pros

There literally are none and I was genuinely trying my best to find something

Cons

This place is a disaster, management does not care about their employees, they are outsourcing their job to India, this company is now under BlackRock. They don't reward or acknowledge anything positive but the second you have one minor hiccup you feel like your job in on the line. This is the most toxic work culture I was ever apart of, I saw first hand upper management put on a show they care about their employees then behind close doors they contradict all of it. The turnover is one of the worst Ive seen, every week you see a consistent amount of personnel from all levels leaving due to their dissatisfaction with the company and how its being ran. Things will never change, as optimistic as I am, it got to a point where I could no longer stomach being there. Do yourself a favor for your peace of mind and sanity stay far away from this place. I rather work at Mcdonalds for minimum wage or be out on the street before I would ever work there again and I say this with no exaggeration.

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Outcomes Response
1y
Thank you for taking the time to share your feedback. We sincerely regret to hear about your negative experience and appreciate the opportunity to address your concerns. Firstly, we want to acknowledge the concerns you’ve raised about management and employee care. Our commitment is to foster a supportive and inclusive workplace where all employees feel valued and heard. We understand that there may be instances where we fall short, and we are actively working to improve our management practices and employee relations. Regarding the outsourcing to India, our aim is to enhance operational efficiency while ensuring quality and job security for our employees. We strive to balance global operational needs with local talent development and are continuously assessing our strategies to align with these goals. We regret to hear that you felt your contributions were not recognized. We are committed to recognizing and rewarding our employees’ hard work and achievements. We will take your feedback seriously and look into our recognition programs to ensure they are fair and effective. The issue of high turnover is one we are actively addressing. We recognize the impact it has on our team and are implementing measures to improve job satisfaction, career development opportunities, and overall employee engagement. Our goal is to create a stable and fulfilling work environment for everyone. We are also concerned about your comments on our company culture. We are committed to transparency and fostering a genuine culture of care and support. Your feedback highlights areas we need to work on, and we will use it to drive meaningful change. We understand that your experience has been difficult, and we are truly sorry for that. We are continually striving to improve and hope that those who stay with us or join us in the future will experience the positive changes we are implementing. Thank you again for your feedback. We wish you all the best in your future endeavors.

Explore other reviews about Outcomes

5.0
Jun 4, 2025
Recommend
CEO approval
Business outlook

Pros

I think the company is well positioned to provide the ever changing needs of the pharmacy today and into the future.

Cons

None that I've seen in my short time here.

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Outcomes Response
11mo
Thank you for sharing your early experience—and for your optimism about the future. We're thrilled to hear that you’re excited to be here and see the potential in the work we're doing to support pharmacies and patients in a rapidly evolving healthcare landscape. We know your time here is just beginning, and we’re committed to making sure that enthusiasm continues to grow as you gain deeper experience and connection within the organization. Welcome to Outcomes—we're glad you're here!
2.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

The team is very supportive and always willing to help. Everyone looks out for one another, even across different team groups. Despite being a work-from-home role, there’s a strong focus on keeping morale high through regular meetings and fun daily chats like the “break room,” which helps everyone stay connected.

Cons

There is no effective process for employees to provide feedback about direct supervisors. After a recent wave of new supervisory hires, significant issues have emerged on some teams. My direct supervisor appears undertrained and unfamiliar with our roles, resulting in inconsistent instructions, unclear expectations, and frequent changes in direction. This has caused confusion and frustration across the team. The management style is highly micromanaging, with repeated check-ins throughout the day. While the role is meant to support patients and schedule appointments, the current approach feels more focused on numbers and productivity than patient-centered care. Other teams are managed very differently, highlighting a lack of consistency across leadership. Multiple team members have expressed increased stress and dissatisfaction since this supervisor took over. There is no clear or safe channel to raise concerns or request a review of supervisory practices, leaving employees feeling unheard.

3
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