Decent company, decent pay. - Customer Success Manager Optus (Arkansas) Employee Review

3.0
May 14, 2023
Recommend
CEO approval
Business outlook

Pros

Good starting job if you want to gain experience. Coworkers Employee engagement activities PTO/Vacation Potluck lunches

Cons

Upper management is one of the worst I've seen. The owner runs the whole company and is liked by very few of the 100 employees. Directors and VP's give in to him in order to keep their job and keep the money flowing. Crooked to say the least. I could go on and on. LACK. OF. TRAINING. The owner advises a "figure it out" attitude which trickles down and obviously does not work for everyone.

Explore other reviews about Optus (Arkansas)

5.0
Oct 18, 2023
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn and can earn good money.

Cons

Workload can be heavy at times.

4.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good management Good company Competitive pay

Cons

Industry presents numerous challenges to stay competitive

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