Decent Place to work if you are with the right team - Anonymous employee Optum Employee Review

3.0
Dec 22, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team to work with and knowledgeable leadership, I can not say that for other teams Salary Decent benefit plan work/ life balance

Cons

One hand has no idea what the other is doing, not a lot of collaboration. Pay raises pretty much Null/Merit are based pretty much on immediate supervisor input. Bonus pay , pretty much trickle down to the people who actually complete the work, meaning nothing for the worker bees, all to upper management and management. The people that put out the fires, stay when not asked. These are the hard working people at Optum, yet often overlooked. Not sure how Optum has been as successful with all the chaos and miscommunication that occurs on a daily basis.

Explore other reviews about Optum

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

great management, work life balance, atmosphere

Cons

no cons, very satisfied with my employment.

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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