Abusive Work Culture - Training Development Optum Employee Review

1.0
Apr 16, 2019
Recommend
CEO approval
Business outlook

Pros

A paycheck and alot of hard working people on the front lines. It is unfortunate they are just numbers to leadership and the organization.

Cons

Low pay, benefits for medical are ridiculously expensive considering it is in healthcare industry. The people they have aligned to leadership for departments are based on popularity and desperation because they have no experience or background in the areas they are responsible for leading. They dont respect work life balance and will work you till your burned out and try to avoid approving your PTO. Its amazing what you get away with if your on the right side of favoritism. I worked in numerous departments in hopes of isolated experience but it is the same throughout. They look to ship all their jobs overseas as much as possible and it is always a secret as the training team gets prepared to bring on overseas staff. We are told not to say anything that after the training the staff in states will be let go.

Explore other reviews about Optum

5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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