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      Optimum

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      Optimum reviews

      Good pay for some low morality - Customer Retention Specialist Optimum Employee Review

      2.0
      Aug 22, 2023
      Customer retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, alot of incentives to perform with good weighted pay out pool.

      Cons

      To hit goals, you have to operate having your own financial well being prioritized over the well-being of customers who are getting screwed over.

      Explore other reviews about Optimum

      5.0
      May 14, 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      Jun 26, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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