Every Season, New Rules - Customer Care Representative Optimum Employee Review

1.0
Aug 29, 2020
Recommend
CEO approval
Business outlook

Pros

None I can think of

Cons

No job security; seniority does not matter; constantly changing metrics; management has no concern for the welfare of their employees

Explore other reviews about Optimum

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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