2.0
Oct 24, 2017
Current employee, more than 1 year
Bronx, NY
Recommend
CEO approval
Business outlook
Pros
-Free cable and internet in Optimum areas -decent benefits -extra holiday pay
Cons
-Demoralizing -Dealing with ignorant customers every day -Non-stop calls -Other people's screw ups end up affecting you -Some supervisors are very unhelpful -Changes are sometimes made without employees being notified so when customers call about it you sound like a moron because you were unaware -Some customers will get to you -Tools are not very reliable at times