Horrible - Customer Retention Specialist Optimum Employee Review

1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

There is no pro's The company is broke, they hanging on by a thread.

Cons

There is no cons/ nothing to say.

Explore other reviews about Optimum

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Peers were kind, supportive, and friendly. Ok compensation.

Cons

Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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