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      Optimum

      Engaged employer

      Optimum reviews

      Apply with Caution - SUPERVISOR CALL CENTER Optimum Employee Review

      2.0
      Apr 20, 2016
      Supervisor call center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is good. Agents are great to work with.

      Cons

      Environment is negatively impacted by senior leadership,v"witch hunt" tactics when applying disciplinary actions, lack of solid training for supervisors

      Explore other reviews about Optimum

      5.0
      May 14, 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      Jun 26, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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