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      Optimum

      Engaged employer

      Optimum reviews

      Terrible Leadership - Poor execution of promos - General Manager Optimum Employee Review

      1.0
      Oct 4, 2025
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free Cable & Wi-Fi for employees

      Cons

      Lack of staff, no accountability, multiple issues with systems, take money out of employees commission checks when customers wish cancel service or downgrade services.

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      5.0
      May 14, 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      Jun 4, 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Peers were kind, supportive, and friendly. Ok compensation.

      Cons

      Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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