Great support for AI initiatives with no issues - Customer Success Manager Optimizely Employee Review

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great job on enabling us on AI

Cons

No issues at the moment.

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Optimizely Response
1mo
We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!

Explore other reviews about Optimizely

5.0
Feb 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Winning in the market, good people

Cons

Have done some big acquisitions, takes time to process

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Optimizely Response
3mo
Thank you for sharing your feedback and for being part of Optimizely. We’re thrilled to hear that you see us as a great place to work and that you value the strong team and our position in the market — our people truly make the difference. We also appreciate your perspective on acquisitions. As we continue to grow and evolve, we recognize that integrating new teams and technologies takes time and thoughtful execution. We’re committed to making these transitions as smooth as possible while preserving what makes our culture strong. Thank you again for your continued contributions and for taking the time to share your experience.
2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

- Active customer base - Modern product - Opportunity for leadership exposure

Cons

- Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

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