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      Optimal Solicitors

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      Optimal Solicitors reviews

      Very poor employer - File Handler Optimal Solicitors Employee Review

      1.0
      Jan 21, 2022
      File handler
      Recommend
      CEO approval
      Business outlook

      Pros

      - Possibly home working however this is a mandatory requirement therefore not a benefit that is offered by this firm.

      Cons

      - Staff turnover is appalling. Over 30 staff members have left one department. - Management do not listen to staff. - No opportunities for progression. You'll be moved between department however you will not progress from your job role. If you are a file handler that is the maximum you'll progress too. - Need to learn to walk before you can run when branching into new departments. - half an hour lunch breaks. - no work/life balance. Senior management encourage you to work in your own time to meet targets.

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      Optimal Solicitors Response
      4y
      Thank you for taking the time to leave a review. The COVID pandemic created some pros and cons for our business. Luckily, we were able to introduce remote working with limited notice. Our teams responded so well to this flexible approach, that we were able to implement home working on a permanent basis. Longer lunch breaks, flexible working hours and working location are all part of our family-friendly policies. We recognise that one size doesn't fit all - that's why we're committed to ensuring we meet the needs of the individual concerned.

      Explore other reviews about Optimal Solicitors

      5.0
      May 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A company that truly understands and advocates for a work life balance together with a supportive management structure that wants to invest in their staff. Remote working is encouraged but also for those who want to attend the office it is made available. Really helpful HR and IT departments together with open and available management make this a wonderfully rewarding place to work.

      Cons

      With remote working sometimes it is more difficult to get to know everyone in the business, a few more joint office days would be good

      5.0
      May 18, 2026
      Accounts clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      I have worked at Optimal Solicitors for over a year now. I have been provided with training when requested, and receive support when required. There has been many opportunities for learning more within the role. The work environment is professional and provides a positive culture for work-life balance. The company makes a genuine effort to unite employees through team activities, outings and charity events.

      Cons

      I can't think of any cons.

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