Pros
The clients, or as corporate insist we call them, "customers", are amazing people who I enjoyed supporting and helping. My coworkers were wonderful as well, but it all falls apart at the corporate level
Cons
Corporate 100% does not care about the success, safety or sobriety of the clients. The houses are absolutely disgusting and run down, some do not even have AC or basic appliances. They keep people well past the point they need a higher level of care, which jeopardizes their recovery and the safety of the community and their housemates. I know for a fact many clients' paperwork is barely skimmed through by higher ups before accepting them. Hiring is a joke, they take anyone and punish those who actually care and enjoy their work. So many clients were sexually abused by female staff and they were given the option to resign, charges are never pressed. Numerous violations and serious concerns about the safety and living environment of the people in the community program to the point it feels like a massive liability being involved. Don't ever voice your concerns about corporate, living conditions to a case worker, or the company president. I was targeted for voicing said concerns and then overworked, bullied, and eventually terminated for not being able to keep up with an impossible workload while the higher ups made sure to issue bs write ups for late reports while turning a blind eye to literal abuse from staff