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Optima Shipping

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Unrealistic Delivery Promises Left Associates Blamed for Customer Fury - Sales Associate Optima Shipping Employee Review

1.0
Mar 18, 2024
Recommend
CEO approval
Business outlook

Pros

None! RUN, DON'T WALK! This ain't no dream job, it's a nightmare!

Cons

Forget "guaranteed" delivery! We were told to downplay any delays and sugarcoat everything. Customers would be furious when their packages showed up way later than promised, and promised, and guess who had to take the heat? You guessed it, this lowly associate!

Explore other reviews about Optima Shipping

5.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, culture and a fast paced environment

Cons

High work load, pay not the best.

1.0
Aug 2, 2025
Recommend
CEO approval
Business outlook

Pros

Great drivers and team associates.

Cons

Zero work/life balance. Sleep torture. Inconsistent management

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