Call Center Environment. Decent to start and get your foot in the door - Customer Service Representative OpticalTel Employee Review

3.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

- Opportunities to learn and get your foot in the door. - Friendly co-workers. - Everyone helps one another. - Benefits were okay for the most part (Health Insurance, Retirement, ect) - Oportunities to work from home.

Cons

- The infrastructure of the service was terrible/outdated, which led to constant outages. This meant VERY upset customers all the time. - VERY stressful. Call Center Environment. If you dont know how to handle stress, stay away. - The company is high in promoting from within, but often times it may come with little to no salary raise.

Explore other reviews about OpticalTel

5.0
Feb 11, 2025
Recommend
CEO approval
Business outlook

Pros

Growth opportunities and experiences and culture

Cons

Wear multiple hats and work hard

4.0
Dec 17, 2025
Recommend
CEO approval
Business outlook

Pros

Great place to grow Management is trust worthy

Cons

Better cross department communication in outages

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