No - Customer Service Representative OppFi Employee Review

1.0
Aug 23, 2024
Recommend
CEO approval
Business outlook

Pros

This place is awful, apply if you want to be blame for things management does then go for it. This company doesn't know what they are doing so many managers have gotten fire that they don't even know what rules need to be applied or followed.

Cons

I hate this place, this is the worst place to work for

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OppFi Response
1y
Thank you for taking the time to share your feedback and we are disappointed to hear about your experience. It sounds like you had some feedback for our leadership team, and we wish you could have shared more with us while you were still working with OppFi. We will continue to find ways to improve the employee experience here at OppFi. Thank you for your contributions, and we wish you the best in your future endeavors. OppFi

Explore other reviews about OppFi

5.0
Oct 31, 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership, remote, benefits, and development opportunities

Cons

Feel disconnected from co-workers because it's a remote job

1.0
Jan 19, 2026
Recommend
CEO approval
Business outlook

Pros

Previously good management (not current), good pay and benefits, nice office.

Cons

As others have stated on here the CISO is extremely abusive. We're talking yelling, intimidation, gossip and comments about individuals physical appearance. Other employees have mentioned having to go to therapy after working with her and having to start on anti-anxiety medications as a result of her behavior. At times I felt concerned for my own physical safety and the safety of others when around her (thank goodness for mostly remote work). When employees use the internal feedback system to voice their concerns they are fired shortly after - it is clearly being used as a way to identify dissenters within the InfoSec program and terminate them. Her grasp of the English language is tentative at best - which would be fine for an individual contributor but not someone who's main job is to communicate. On top of it all she is highly ineffective, often personally slowing down initiatives, micromanaging, sewing confusion and changing direction in non strategic ways.

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