Terrible Experience with Neochromosome’s Foundry Team: Poor Work-Life Balance and Toxic Environment - Research Associate I Opentrons Employee Review

1.0
Feb 26, 2024
Recommend
CEO approval
Business outlook

Pros

- Lots of free snacks and breakfast cereals - Pretty well defined processes for a startup, things felt relatively organized - The people here are generally well-intentioned

Cons

My review is for the Foundry team at Neochromosome, a subsidiary of Opentrons. - The work is very monotonous and mind numbing. It involved slapping hundreds of labels on tubes and preparing Sanger sequencing submissions day in and day out. - No work-life balance despite being told during the interviews that the team “sometimes” work 45 hours a week and the regular working hours are between 8 AM - 4:30 PM. The truth is, there’s so much work that people regularly stay until 6 or 7 PM to finish everything for the day. - I had commitments outside of work which was apThe recent announcement of a higher-up taking a "much-needed" career break after four years with the company underscores the severity of these issues. Let that and my departure serve as a wake-up call for necessary changes within not just the team, but the broader company.proved by the manager and communicated to my colleagues who were initially supportive of them, but later experienced resentment from my colleagues for needing to leave at 4:30 PM two days of the week. - There was no time to sit down and synthesize or digest what I learned because even when I was finished with my tasks, more work would be assigned to me because there was too much work that needed to be done. - The workaholic, high pressure environment has caused some of the team’s bodies to break down. A colleague straight up admitted that the work destroys their wrists. - The job exacerberated my own health issues that I thought had been resolved since I had no issues at my previous job. - Lack of guidance and support - I was told to “be more engaged” without inviting further discussion on how I could be more engaged in the team. - Caught someone openly disparaging me to another scientist in our open office space, which only made me feel more isolated and disengaged from the team. This, along with mounting health issues from the high stress of the job, was the last straw for me.

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Opentrons Response
2y
Thank you for your review. We are sorry to hear that your experience with us did not meet your expectations. We do our best to remain transparent during the interview process to provide realistic insights into an employee’s role and this includes the periodic projects that may require some flexibility outside of the standard work day. We also have numerous programs, benefits, and resources in place to ensure our team members’ health and wellness needs are being met. We appreciate feedback from all our employees and are always looking to improve our culture, so your input is important to us. We thank you for your time and wish you the best in your future endeavors.

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5.0
Oct 8, 2025
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Pros

Innovative, strong product, great culture

Cons

No many, as a startup there are growing pains, but the leadership team is thoughtful and makes good decisions

2.0
Apr 24, 2026
Recommend
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Pros

- The people. The long-time employees of the company were some of the best folks I've had the pleasure of working with. Dedicated to the mission, always willing to help, and generally smart, cool, and pleasant to be around. I also really did believe in the mission, but it's hard to accomplish it when you keep laying off/scaring away the people who can actually build the tech. - Pay and benefits were decent but raises barely cover inflation. Don't expect a promotion.

Cons

- Diversity slowly being sucked from the company leadership. The team used to be filled with all kinds of people with different backgrounds, perspectives, and experiences--and this was something that was valued. People were encouraged to take ownership over their work and share ideas, but now the culture encourages you to just keep your head down and get your work done, don't ruffle any feathers or you're next on the chopping block. - Badly mismanaged. Some folks are extremely competent while others make you wonder how they ever became upper-level management. This has caused a lot of the most empathetic and intelligent managers to leave, being backfilled by people who don't seem to know what they're doing. - Constant layoffs. There's very little sense of security and morale continues to dip without ever recovering. - Women and minorities are generally treated poorly. Micro-aggressions, quiet demotions, and being excluded/talked over/ignored is too common. - Burnout. You are expected to do a lot of work

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