Overly Micromanaged Work Environment with Little Employee Autonomy - Switchboard Associate Call Center Opensity Solutions Employee Review

Easy work, lot of down time

Not a lot of room for growth and there aren’t many bonuses

Occasionally lunch would be provided for you. I liked most of my coworkers. I never had to work overtime.

Opensity Solutions is just Forrest Solutions rebranded. I recommend you go to Forrest's glassdoor page so you can see the many many issues they have, because they remain true. Cruel, incompetent micromanagement. Bullying of staff. Rules that only exist to remind you what you are: measley servants, far below the client. Health insurance is useless, pto is a joke (1 week sick, 2 weeks vacation. Vacation accrues over the year and neither time can be roles over into next year). Awful, awful pay. I was constantly anxious about spending any amount of money.