May 13, 2020
Openpay Response
6yHi There,
Thank you for taking the time to leave your feedback.
While we love our new office too, it is a shame that during your time with us, you were not able to experience the many other initiatives that the business offers - not only to contribute to learning new skills and knowledge, but to improve the health and wellbeing of our growing team.
Like you, we're not a fan of smoke and mirrors so rather than taking my word for it, I thought you would be interested in knowing what others in the team think. In our most recent team member survey over 70% of our team strongly agreed that our managers care about their health and wellbeing; nearly 80% of our team say they are motivated to contribute more than what is required in their role and nearly 90% stated that their thoughts and feelings are respected. While it makes me proud to see the engagement of our team improving quarter on quarter, I understand that in some cases, we aren't able to meet the expectations of everyone, as seems to be the case with your experience.
As we have grown at such a rapid rate, its to be expected that sometimes, things may not go as well as they could have however we are committed to creating a great place to work for our team so invite you to touch base so we can discuss your experience in more detail. We can be contacted at peopleandculture@openpay.com.au