Pros
- It's a family. I've found that people truly care about one another here and genuinely want to help each other succeed - both personally and professionally. I love coming to work surrounded by incredibly smart, kind individuals. -Customer-centric company. The customer is always first and that is an extremely important value to me in a company. - Product is innovative and disruptive. Opendoor is well positioned to be the industry leader and truly change how people buy and sell their homes. It's a good time to join. - There is SO much opportunity to improve process and how we operate as a business. For those who enjoy that challenge, this is an incredible place to make an impact (and quickly). -Transparency. I'm actually shocked at how much the leadership team shares with employees -- the amount of financial detail and insight into the business that the team shares has personally been a huge shock for me and my previous companies. They even share details from board meetings -- I think there's a lot of trust in employees (frankly, I think they will need to reel it in soon) and I see authenticity in how our leaders share and react to changes in the business. -I have a LOT of faith in the business and the leadership team. I can sense a genuine respect and fondness among the e-team so that even when they don't agree, they are supportive of one another and only want what's best for the company.
Cons
The company experienced an INSANE amount of growth in one year (borderline reckless growth). So there are a lot of functions and internal processes that haven't been built properly to support the current size of the company. This is very much felt within nearly every team at Opendoor. Onboarding is a mess. The business, product, and how we operate is SO COMPLICATED. I've been here for months and still learn new things about the business every day. I think there are some mid-management issues and people don't have an opportunity to provide anonymous feedback against smaller micro-aggressions happening around the office. There are some pretty unqualified people in certain roles - I think there's some favoritism in certain teams (not too overt, though) and people have been prematurely promoted or given responsibility simply because they've been here longer or because no one else was doing it. There's an opportunity for org design and better recruitment policies. I'm not impressed with the benefits offerings here. I would have thought that a tech company in San Francisco would invest more in retaining talent. I would also say that the HR team is extremely small and in an infancy stage to support the size and growth of the company.
