Onboarding NIGHTMARE - Nurse Practitioner OpenLoop Employee Review

1.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Wish I had one to give

Cons

I have never seen anything like this before. Training was sketchy at best. Mostly self paced in two days with a whole lot of information with an EMR system that is far from intuitive. There were a LOT of moving parts and there was no time to figure it out. It was expected to learn how to work the EMR system and learn the polcies without any feedback. Most of the people getting ready to onboard were just as lost as I was and I have plenty of telehealth experience. We were given 3 test patients to complete and I failed one. There was no feedback. They just gave another test patient to complete. Again I failed. No feedback. Just an email that someone from HR would be reaching out. I redid all the oboarding videos again, and redid the test patient. Again failed without feedback. 4 days later without hearing from HR, I sent an email to f/u, only to get an email from them later in the day stating that they were cancelling my contract. If this is their way of doing business, I'm happy to walk away.

Explore other reviews about OpenLoop

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible team members, always willing to fix things that don’t work and truly care about being better and making improvements. Love the remote flexibility and management (in my experience) doesn’t believe in micromanaging.

Cons

Every start up has their growing pains, we’ve made huge strides since i started several months ago and continue to make huge strides.

2.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Pros would be remote work and limited flexibility. good support from leads.

Cons

Unable to fill your schedule but must commit to 20 hours min for them when you could be doing something else. Unable to make income to support family and pay bills. Also have cut async pay to less than 10 but greater than 5, which is insulting and a waste of my time. I think they remedy the lack of patients by coming up with new specialties and companies but still unable to fill schedule to 50%. They are about to switch to a new pay structure that to me seems impossible to meet if it is based on productivity when you have NO patients in the first place. and as also mentioned above they are still hiring ...

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