Not A Safe Or Supportive Work Environment for Black and POC Women - Implementation Analyst OpenGov Employee Review

1.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

The only pro was getting paid and working with the software.

Cons

During my time at this company, I experienced consistent microaggressions and exclusion that made it very difficult to do my job effectively. I was repeatedly left out of meetings that were required for my role, and when I raised the issue, I was dismissed and told I was being “dramatic” because that was “just the nature of those employees.” The company lacks diversity — in most cases, you’ll be the only Black person or person of color on the team — and it shows in how issues are handled. It’s not a psychologically safe environment for Black and POC women, as reports of bias or inappropriate behavior are often minimized or ignored. On multiple occasions, I witnessed and experienced racially insensitive jokes among colleagues, including management, which made it impossible to feel comfortable reporting concerns. Leadership is disconnected and fails to model the company’s stated values. There’s a lack of structure, accountability, and organization within departments, which creates unnecessary work and confusion. The culture feels cliquish and exclusionary, and some managers use their position to alienate or single people out rather than build team cohesion. I also learned after leaving that I went through significantly more interview rounds than my white colleagues, which was disappointing but not surprising given my overall experience.

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OpenGov Response
7mo
We’re sorry your time at OpenGov left you with this impression, as we strive to create an inclusive environment where employees of all backgrounds can thrive. We take concerns like these very seriously, and thoroughly investigate and address all allegations of inappropriate behavior or bias that are brought to our attention. We invite you to contact HR@opengov.com so we can review the specific instances you describe. As we do in every case, we will evaluate the information and take appropriate action if policy violations are found.

Explore other reviews about OpenGov

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

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