Team member or else - IT Support OpenEye Employee Review

2.0
Feb 17, 2020
Recommend
CEO approval
Business outlook

Pros

+small office perks like lunch nachos or bagels/doughnuts +relatively relaxed +allowed pacing +pay increase is... possible

Cons

-team leads aren't interested in team building, just maintaining tickets -will bog you down in exacting ways of filling out tickets -no real room for upward mobility -no bonuses, relatively low pay for the level of support -lots of weekend work, worked weekends for them for years. you'll likely lose every other weekend to this (at least one day, saturday) -you get paid LESS for working weekends, no incentive to do so

Explore other reviews about OpenEye

5.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

OpenEye has a very good culture.

Cons

Nothing to really say for cons.

3.0
Dec 14, 2025
Recommend
CEO approval
Business outlook

Pros

Great office space. Great coworkers. Ample opportunity for growth. Company and community events are frequent - Bike build, community cleanups and many other fun events. Parent company provides a stipend that offsets ~80-100% of benefits costs. AI initiatives appear to focus on "Do more with the same workforce" rather than "Do the same with less workforce"

Cons

Pay is low for the market. Raises are non-existent outside of promotions. Actual health benefits are mediocre. 401k matching is capped at $5000. Growing pains due to massive engineering team growth leading to constant management structure shuffling and team rearrangement. Tech stack is playing catch up. "Documentation" for several integral components/workflows lives entirely in the head of 2 or 3 senior engineers.

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