2.0
Feb 17, 2020
Former employee, more than 3 years
Liberty Lake, WA
Recommend
CEO approval
Business outlook
Pros
+small office perks like lunch nachos or bagels/doughnuts +relatively relaxed +allowed pacing +pay increase is... possible
Cons
-team leads aren't interested in team building, just maintaining tickets -will bog you down in exacting ways of filling out tickets -no real room for upward mobility -no bonuses, relatively low pay for the level of support -lots of weekend work, worked weekends for them for years. you'll likely lose every other weekend to this (at least one day, saturday) -you get paid LESS for working weekends, no incentive to do so