Okay salary, mediocre benefits - Email Support Representative Open Access BPO Employee Review

3.0
Feb 24, 2026
Recommend
CEO approval
Business outlook

Pros

Salary is better than other companies

Cons

HMO is mediocre Don't expect good support from management because they have accounts where there are no existing knowledge based, so you're on your own most of the time.

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Open Access BPO Response
2mo
We’re glad you found the application process easy and the facilities high-quality. We hear your concerns regarding salary increases and team culture; we are actively addressing workplace toxicity and reviewing our annual appraisal policies to better reward tenure. Thank you for your feedback.

Explore other reviews about Open Access BPO

5.0
Jun 12, 2025
Recommend
CEO approval
Business outlook

Pros

Interact with Verity of different diversity people

Cons

There is no cons expect the work tunings

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Open Access BPO Response
11mo
Thanks for the feedback! We're glad that you had a wonderful experiences working with us. We really do take pride in maintaining our workplace open to diversed and inclusive. Please rest assured that we're consistent in improving our employee engagement and will come up with exciting events and activities that will enhance the career experience of our people.
4.0
Dec 11, 2023
Recommend
CEO approval
Business outlook

Pros

easy accounts and acceptable pay career growth

Cons

management is toxic sometimes depending on the account, always understaffed

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Open Access BPO Response
2y
Thank you for taking the time to share your feedback. Maintaining a healthy work environment is a priority for us, so we will continue to address concerns such as this.
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