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Easy Job, Great Pay, and Rapid Growth Make Opcity an Exciting Place to Work - Customer Service Representative Opcity Employee Review

5.0
Mar 28, 2018
Recommend
CEO approval
Business outlook

Pros

-Leadership clearly wants Opcity to be a fun place to work and does everything it can to make that happen -Free lunch, which has been much better since around February, and other perks like fitness classes, good healthcare, contests, parties - Down to Earth staff, casual work environment, casual dress -It’s exciting to be part of something growing so fast under a leader like Ben, who has done it before -Anyone can succeed as a CSR if they work hard and put in the hours -Promotions are frequently available

Cons

-The CSR job is repetitive and some phone calls will be frustrating -Constant growth equals constant change so you must be able to adapt and grow with the company -There are many different schedules available but most do not have both saturday and sunday off -There is low transparency into other departments and aspects of the company -Some of the ‘promotions’ require a decrease in pay, yet the compensation is kept secret until after interviewing -Management will keep things secret until the last minute which results in rumors among csr’s and general mistrust

Explore other reviews about Opcity

5.0
Jul 9, 2019
Recommend
CEO approval
Business outlook

Pros

What you put in is what you’ll get

Cons

Maybe it’s not for everyone

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Opcity Response
6y
Thank you for the positive words about your experience at Opcity. We're glad you enjoyed your time here and that you would recommend Opcity to potential applicants. Best of luck in the future!
5.0
Mar 2, 2017
Recommend
CEO approval
Business outlook

Pros

Opcity covers the bases for what you may imagine comes with a downtown Austin tech startup. You'll find a casual work environment, free snacks, and competitive pay right? The difference is, Opcity is more than that. I've had two plus years professional experience working in not-so-successful startup environments, which honestly made me hesitant to submit a resume. However, my short time at Opcity has proven otherwise and that pays testament to the company values, culture, and goals. The overall concept of the company's technology and services is incredibly original. I can confidently say "promising" is an understatement. The team is motivating, transparent, and supportive with each role in the company filled with integral players. From the CEO to the CSRs everyone exudes a drive to win. If you want to be a part of a company that dreams big and has the data, the support, and the employees to back it up. This is the company for you. There is a heavy emphasis on career development and a lot of freedom, flexibility, and encouragement to explore those avenues. When work becomes less about free snacks and more about the greater vision, you know it's going to be good.

Cons

Early morning call times and weekend work dayrs are my only complaints.

4
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