employer cover photo
employer logo
employer logo

Onyx Coffee Lab

Is this your company?

Friendly People, Poor Work Environment - Production Assistant Onyx Coffee Lab Employee Review

3.0
Feb 19, 2019
Recommend
CEO approval
Business outlook

Pros

Most (if not all) of the employees are very nice people and wonderful coworkers. Onyx seems to work really hard to pull together a group of people that love coffee and are compatible working with one another. Coffee education is made a top priority, even for part-time employees. I really enjoyed getting to take the crash course on coffee production, as it was not only interesting but also helped me to see my place in the production process. This was a really neat feature that set Onyx apart from other minimum wage employers.

Cons

Christianity is front and center at Onyx. If this is your cup of tea (er...I mean, coffee) then that's great! Being a nonreligious individual, I felt unwelcome sometimes. Employees are allowed to play worship music on the speakers in the production area, and I really did not find this appropriate. It made me very uncomfortable. Lots of conversations about mission work and the importance of Christ made created a difficult work environment for a non-Christian. Onyx has a really unique and fun company culture, but for me it was overshadowed by the constant religious discussion. The second major drawback of Onyx was the production warehouse itself. There is no A/C or heat, and it is really uncomfortable to be in the back during temperature extremes. If the National Weather Service issued a heat advisory for the area (pretty common in these parts), then we were called in early and told to work as quickly as possible so that we could finish before the heat became too intense. Combined with the coffee roasting machine that runs at 130 degrees, the air temperature in the back often exceeds 105 during the summer. A small and final drawback - management decided to abolish the free shift drink employee perk. This was a much-deserved plus when working for only $9.25 an hour in extreme temperatures. Management and owners seem to care greatly for the employees, but often this did not translate into actual HR policy.

Explore other reviews about Onyx Coffee Lab

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, good money for the work

Cons

Can be hard standing etc. Some great customers some difficult

3.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

-consistently good tips -usually a fun work environment. Unless you are on to get stressed by working in an extremely busy shop -mostly behind bar work -good money for a coffee shop job -they offer health insurance / other benefits

Cons

-management / upper management can be very nitpicky -hourly rate is pretty bad considering the performance they expect and desire -probably make less money as a shift lead/ assistant manager than a regular barista as management work cuts into hours that could be worked behind the bar and getting tips - which is where the real money is at -hard to get enough hours to earn benefits. Sometimes felt like the carrot was being dangled right in front of you

See reviews by: Helpful|Rating|Date|All