Deceptive, unethical and immoral leadership that pretends to care. Can't be trusted! - Sales Onfido Employee Review

1.0
Apr 3, 2019
Recommend
CEO approval
Business outlook

Pros

Agile product and some really good people wanting to make a difference.

Cons

Can NOT ever be trusted! Their committed and loyal employees are mistreated at a level that is incomprehensible. For the sake of time I will only reference challenges with compensation, but somany others exist. Throughout my career I have always been a top performer, always exceeding my goals. My year at Onfido has been my worst earning year ever. The COMPENSATION is WELL BELOW MARKET and goals are very unrealistic. I will take responsibility for accepting an offer with only a base and no variable in writing, but they insisted that commissions are not something they provide in their offer letters. That should have been my first red flag. They went on to say I will make a lot of money. Several months ago the CRO said that he will "fall on the sword for not having compensation plans out." He never falls short reminding us how long he has been in the industry, but does fall short meeting his commitment to provide a comp plan nor a simple update. Everything is done verbally or when they don't have answers, they push you off to HR. For me, its been more than 7 months that they have not provided a formal compensation plan (CA law states you have to provide a written comp plan to be signed by both parties in a timely manner). Going on over 7 months, you can be the judge. Also, they assign quotas quarterly and ironically they have aligned to what my pipeline is for that particular quarter. They do not want to reward sales people for bringing in large deals and over achieving. If your time is valuable and you want to make money, it's my recommendation to move on and look for an organization that legitimately values their people and want to see them succeed. I hate sending out negativity but its gone on too long and thank god for Glass Door, we can hold companies accountable for what they do!

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Onfido Response
7y
Hi, thank you for the advice and recommendations. We're firmly committed to rewarding our employees for good work and in particular to creating effective compensation plans that generously reward our high performers. We firmly believe we offer remuneration in line with market standards and have conducted significant benchmarking of comparators to confirm this is the case (although we've never claimed to pay at the top of the market for every role). Our aim isn't to pay more than everyone else, but to give the best overall employee experience of any technology company in the world. Compensation is one important element of that, but--as we always say-- if it's the primary driver of engagement for any particular individual (which is fine, everyone has different motivators) then there are some fantastic companies out there who can offer higher salaries than us, and we'd encourage you to seek them out. Regardless, we appreciate the openness and transparency of your feelings. We're always seeking to improve and take all comments onboard.

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