Pros
Some really nice people work here.
Cons
This company keeps cutting corners to the point where it's ridiculous. When I was first trained the person was great, really in depth and enthusiastic and told us all sorts of interesting things about writing for blind people. But when it came to actually doing the work the company outright says they don't care about quality! They say for a certain broadcaster "they pay s--- so give them s---". [Edited as can't post with profanity] Even for the better clients, we were expected to write at more than twice the pace of any other company I've freelanced for. I assumed that someone was doing quality control to catch mistakes since we were going so fast... But I asked the girl who was assigning stuff and she said no, there used to be, but not anymore! Later, I saw some of the work that I had written on a streaming platform and it had a bunch of mistakes in it and the audio quality was terrible. I checked just now before posting this to see if it has been caught, but it hasn't been. It's just been up with all the mistakes for months. I feel sorry for anyone who is blind and has to use this. The owner, Gabour, will tell you anything to get you to sign on for something, but then everything keeps changing. He told me at one point to clear my schedule because there would be months of work ahead, and I stupidly did. When the day came that I was supposedly starting this new project, I didn't hear anything. I emailed and didn't get any response. Eventually I got emailed by one of the administration people and she said they didn't know when the work was coming, but that we needed to be trained on a new platform. They booked the training twice, and then canceled the morning of. I could have been taking other projects from other companies during that time. And then when we finally did do the training they got mad when we asked if we were going to be paid for the training! In the end, out of all that we ended up with about a week's worth of work! That was the last time straw for me and I don't work with them anymore. The weirdest thing is that neither he, the owner, nor the new manager of the DV department (I think she is from the her closed captioning dept?) have any DV knowledge at all. When I asked the most basic questions they didn't know the answers and said maybe they were in the guide they had sent me!