Changed for the worse - Software Developer OneFile Employee Review

2.0
Sep 16, 2020
Recommend
CEO approval
Business outlook

Pros

A good flagship product, which will hopefully ensure continued employment for many in the Manchester area. Most of the people, including the various department managers, are friendly, positive and helpful. They have a competitive holiday allowance.

Cons

People-management is poor within the technology department, leading to low morale. An individual technology employee continually behaves badly and disrespectfully and creates an uncooperative and poisonous atmosphere. The HR function is unpleasant and aggressive, resulting in several leavers and at least one recent industrial tribunal case.

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OneFile Response
5y
We're sorry to hear you had a poor experience while working at OneFile. We’re taking steps to improve people management across all teams and improve culture across the company. If you’d like to talk about your experience further, please contact the people team at people@onefile.co.uk.

Explore other reviews about OneFile

2.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

The people and the customers. The colleagues there, other than SLT are brilliant. I was made to feel welcome from the outset and every person was lovely. The staff are what makes it 2 stars rather than 1. The product is great and the commission structure is rewarding if you hit your numbers. Good opportunity to learn the industry if you are self-motivated.

Cons

Weekly sales meetings often involved "call-outs" that felt more like public humiliation than constructive coaching. Contradictory Feedback: I met all monthly sales targets and earned commission every month of my tenure yet was told my pipeline was insufficient during probation without prior warnings or any kind Performance Plans. Management Style: The EVP leads with a ruthless approach. One member of SLT who i got on with, lied to my face and said before the meeting that i would be ok anbd i thought i was going to be ok. I learned the product and was a willing employee - they just didnt me a chance. Another member of SLT was just indifferent to me the whole time i was there - as if i was a hindrance. While results-driven, there is a distinct lack of support or mentorship for new hires from day one, i had to get on with it - mistakes were the teaching model. Culture: A perceived "churn and burn" mentality regarding both employees and clients.

2
5.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

The business has a strong leadership team that is driving the company forward and actively embracing technology. The CEO, Dav, is highly visionary, with a deep understanding of the market and a clear focus on continuous progress rather than standing still. It’s a great place to work if you are motivated, want to be successful, and are prepared to put in the effort. The leadership team is highly skilled, and there is a lot to learn from them. There is a genuine passion that runs throughout the company. With the backing of Harris Computer, the business is well positioned to continue growing and evolving, with a clear shift towards a more commercial and scalable model.

Cons

As the business continues to grow, there is an ongoing shift towards a more commercial focus, which may not suit everyone, particularly those used to a more traditional or less sales-driven environment. At times, the pace of change can be fast, and expectations are high, which can be challenging for individuals who prefer more structure or stability.

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