Some pros but mostly cons - Marketing OneDigital Employee Review

2.0
Aug 13, 2025
Recommend
CEO approval
Business outlook

Pros

- OneDigital's marketing teams have some of the most talented, kind, smart, and high-performing people I've ever worked with - Marketing has a supportive team environment where we all look out for each other and are always willing to help each other with any project, help each other learn and uplift teammates - Opportunities to learn a lot (just might not be what you want to actually want to develop your skills in) - Remote work opportunities, nice offices if you must go in person - Perks of the job can be fun, ex. Summer Fridays, getting to travel or complimentary meals from events etc. - Pay is not as bad as it could be (it's also not as good as it should be considering workloads) - Company has doubled down on its DEI policies and seems to try to create a positive culture and diverse working environment (it doesn't succeed, but an attempt was made)

Cons

- If you are interviewing for a "field marketer" position on one of the regional teams, you must understand that this is more like a sales support/administrative position working more or less directly for your local sales team. Marketing is expected to accept any request the sales team makes no matter how useless, so very little time is left for any actual marketing to be done - Many people end up working long hours WELL beyond 9-5 M-F to make up for the enormous workload - Marketing teams are extremely understaffed (hence the crazy workload) yet somehow still underpaid - Extreme culture of urgency that is very stressful to work in, last minute deadlines are basically an everyday occurrence (nothing is an actual emergency, mostly just poor planning on others' part) - Sales leadership is basically nonexistent and will look the other way when producers cause issues and/or stir up interpersonal conflicts in their working environment as long as they are making enough $ for the company (and sometimes not even then) - Producers are allowed to fail upwards and not carry their own weight while marketing is expected to pick up their slack and watch bad actors get rewarded instead. Not at all motivating for continuing to work hard and put in your best effort... not only will you not see any of that commission you work so hard to help others get, they'll have the audacity to treat you disrespectfully on top of it - Diversity is a joke, their most recent DEI report focused almost entirely on their efforts to uplift (white) women because there are very little people of color working at this company. Again, I give them points for trying, but it's just lip service if there are barely any actual POC to be found anywhere

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet while working at OneDigital are genuinely great, and I’ve formed several lasting friendships during my time there.

Cons

Employees are often treated as numbers rather than individuals, with performance measured by metrics that are frequently outside of their control. Upper management regularly sets or changes performance expectations without effectively communicating those changes to frontline agents, making it difficult to meet evolving standards. Employees are also closely monitored, including being timed when using the restroom. Arriving even one minute late can result in a write-up, while upper management is often able to arrive 5-10 minutes late without consequence. During peak seasons, employees are expected to work 10-hour shifts, six days a week. When business slows, the office closes for two weeks, leaving hourly employees without pay. While there is an opportunity to earn back some of that lost income by working additional hours during peak season, it is not guaranteed. Overall, there is a noticeable disconnect between upper management and the day-to-day realities of the job. Many decisions and expectations do not reflect the challenges employees face in the current market, leaving staff feeling unsupported and undervalued.

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