Predatory, Mismanaged and Unethical - Senior Benefit Advisor OneDigital Employee Review

1.0
Aug 19, 2024
Recommend
CEO approval
Business outlook

Pros

There are no Pro's in terms of the actual work, the ONLY pro is that it can be a good place to network with coworkers and make friends.

Cons

-The recruiters will manipulate you to get you to accept the position. They will pitch only the top end dollar amount you CAN make and tell you that you can help people at the same time. You can not. -Trainers will train you to manipulate the elderly clients into changing their insurance whether it benefits the client or not. They will teach you loopholes to skip important parts of the process. -Management (including upper management) is not only complicit in unethical business practices but promotes them, including fraudulent use of election periods to enroll clients in new plans. -The company makes it nearly impossible to leave for other job opportunities by withholding carrier appointments regardless of the length of time employed. -Management sleeping with new agents on numerous occasions. -Management will be on you at all times, bathroom breaks are timed, everything is timed down to the second. How long you are on calls or not, how long you are doing anything other than being on the phone. -Incessant micro managing bordering on harassment -Pay is far below industry standard

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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