A review that mentions more than just culture - Benefits Consultant OneDigital Employee Review

2.0
Aug 17, 2021
Recommend
CEO approval
Business outlook

Pros

Several remote positions available even before the pandemic. First broker I've been at where being remote is actually okay. If that's not your thing, there's offices to go into. I've met some genuinely good people.

Cons

As I mentioned earlier in the pros with some genuinely good people, there's a good amount that will throw you under the bus to make themselves look good and pass the blame. A lot of passing the buck goes around and nobody wants to take responsibility. Pay is not that competitive in addition to yearly merits being very minimal with "meh" bonuses. I still find it confusing how a lot of reviews here preach the "amazing benefits" when they are clearly below market and expensive (it's a little ironic and makes me concerned since we advocate for better benefits for our clients). Usually you are charged a low premium for a high deductible or vice versa but here everything is high! There's a ton of work that needs to be done with very little support. A lot of turnover because of the aforementioned reasons.

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet while working at OneDigital are genuinely great, and I’ve formed several lasting friendships during my time there.

Cons

Employees are often treated as numbers rather than individuals, with performance measured by metrics that are frequently outside of their control. Upper management regularly sets or changes performance expectations without effectively communicating those changes to frontline agents, making it difficult to meet evolving standards. Employees are also closely monitored, including being timed when using the restroom. Arriving even one minute late can result in a write-up, while upper management is often able to arrive 5-10 minutes late without consequence. During peak seasons, employees are expected to work 10-hour shifts, six days a week. When business slows, the office closes for two weeks, leaving hourly employees without pay. While there is an opportunity to earn back some of that lost income by working additional hours during peak season, it is not guaranteed. Overall, there is a noticeable disconnect between upper management and the day-to-day realities of the job. Many decisions and expectations do not reflect the challenges employees face in the current market, leaving staff feeling unsupported and undervalued.

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