Hard work for little to no reward - Benefit Advisor OneDigital Employee Review

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

You’ll meet some good people

Cons

Direct managers have no experience managing people, upper management is even worse. Commission structure is awful and not transparent. Their book keeping is also notoriously bad, dozens of times agents have been shorted on their commission checks. Timed bathroom breaks, constant micromanagement. High pressure sales techniques to mislead seniors into changing their insurance policy. They also misled several of their employees to work here from march 2025- march 2026, advertising a $5000 bonus if they stayed. They didn’t pay out this bonus to several agents because a signature on a document was required, but not clearly communicated to the sales managers and sales floor. I would advise against working here if you have any ambition or sales experience.

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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