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      One Contact

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      One Contact reviews

      Pretty good job just not enough pay for what you have to deal with. - Tier I Agent One Contact Employee Review

      3.0
      Dec 14, 2016
      Tier i agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Laid back Friendly environment Paid training Medical benefits after 3 months of employment Upto $100 monthly bonus Incentives i.e. Drinks, food, gift baskets etc. Potluck and dress up weeks $10.50 for starting tier 1 agent per hr $11 for elite or select service per hr $11.50 for tier 2 agent per hr I've heard management is like $17-18 salary

      Cons

      The customers overall make the day hard. (job is easy) Pay just isn't enough Some of the managers are a little hostile. Favoritism.

      Explore other reviews about One Contact

      5.0
      May 11, 2021
      Operation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company that is growing! Room for growth and promotion.

      Cons

      No real cons to working with them.

      4.0
      Nov 26, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers, friendly customers. It's an easy job. I go to work happy, and I leave happy. What's not to love? Guaranteed fulltime!

      Cons

      The pay is low. Other call centers typically pay more. People can get angry. Very strict credit card requirements mean you can't read a book during downtime. No cell phones allowed - you have to store them in a locker.

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