Waited One Week - Care Coordinator One Call Employee Review

1.0
Jul 25, 2025
Recommend
CEO approval
Business outlook

Pros

None. I waited one week before I wrote a review of any sort so my emotions would be clear. However, there are some jobs that it takes longer, if ever, to get over how much they hurt you.

Cons

I came from a large health insurance company that laid me off in January. When I read One Call's employment requirements I thought it was perfect. For those who come from physicians offices and health insurance companies you know that a CMS 1500 is a claim form. To One Call, it's a referral. Clinicals are authorization approvals. Records are referrals. I lasted 4 weeks simply because I could not wrap my head around their thinking that to me seems like fraud. The also give you one month to master their "skills" before moving onto the next. If you don't have it down pat before the next one, they fire you. I saved them the trouble.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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