Not great or horrible - Insurance Billing Specialist One Call Employee Review

4.0
Sep 13, 2022
Recommend
CEO approval
Business outlook

Pros

Flexibility, good benefits, great coworkers, and management.

Cons

Ever since One Call was bought out, things went down. There used to be staff lunches and birthday celebrations, gift cards, and activities. Now there is nothing catered to their employees. It takes the humanity out of this company and people feel undervalued. I was told before I worked here 6 years ago, the employees received very good bonuses but now we receive a very small bonus once a year that is eaten up in taxes.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

1
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