Unfortunate atmosphere; like working for 2 different companies depending on salary level - Anonymous employee One Call Employee Review

1.0
Mar 18, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hourly employees are treated with respect, always promoting a positive, learning atmosphere with fun activities. For hourly employees, it is a great place to work.

Cons

Hourly employees are treated with respect; unfortunately the same does not apply to salaried professionals, who are expected to work over 50 to 60 hours a week with very low pay. The company motto is "no complaining allowed" and "positive energy" but this could not be further from the truth. Upper management has created a hostile, passive aggressive fear-driven atmosphere for salaried employees. Salaried employees are expected to work around the clock 24:7, including during sick leave/ PTO/ vacations, and no matter how much work you produce, it is never enough and the work quality, no matter how perfect, is never good enough. It is a shame because there are many talented employees that I have enjoyed working with, that will be going elsewhere once they receive other, outside opportunities. If you are a professional and are looking for a place where you can enjoy coming to work everyday, please look elsewhere.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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