Switching Dept. And the outcome - Anonymous employee One Call Employee Review

4.0
Oct 24, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely loved the fast past atmosphere and a lot of my co-workers. I originally started in the intake Dept which is great to start with before moving to another Dept. Pay is decent. They do team builders to get the Dept motivated. Those are fun if you enjoy your coworkers and want to know them better.

Cons

There is a lot of clicks including in management. If you do decide to switch to another Dept. And are very knowledgeable you still get questioned frequently about why you did something or they have to follow up on the protocol. ( even though you we're just in that Dept and know the procedures). Lack of dept. Protocols between depts.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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