Hate Call Centers! - Dental Care Coordinator One Call Employee Review

2.0
May 28, 2014
Recommend
CEO approval
Business outlook

Pros

The pros are simply flexibility. There are a lot of people to carry the load when you're out of the office. They are a large company and they have many benefits. Office culture is a dog eat dog world, and there is some room for personal and professional growth but not much if you're not on the executive ladder.

Cons

They feel they have to babysit you the entire time you're on the job. They have cameras and voice recording in the staff break room and in their training rooms. They have too many chiefs and not enough Indians and they write you for the smallest infraction. Their management team is extensive, however the worker bees are given the minimum amount of information to do their jobs and reprimands are daily.

Explore other reviews about One Call

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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