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      Care coordinator - Care Coordinator One Call Employee Review

      3.0
      Oct 12, 2017
      Care coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home mon - fri with paying holidays the monthly events with raffles prizes but I think the raffles should be more of what the employee cares about...unplanned time, pto, gift cards, it will show more appreciation

      Cons

      One call can be a great job if they value their employees more. The unplanned time system is stupid because even if you leave work sick they would take away your unplanned time which can lead to you being fired. No raises and overworked. People slack off and they would give the person who is almost finished there work the slack of other employees work

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      One Call Response
      8y
      We appreciate your open and honest feedback and are glad to hear that you have had a positive work-from-home experience. Thank you for the advice regarding employee recognition and incentives. One Call is excited to soon roll out a new employee recognition and incentive program that will allow us to reward hard-working employees and provide a platform for showing our employees how much we value them.

      Explore other reviews about One Call

      5.0
      Nov 25, 2025
      People team
      Recommend
      CEO approval
      Business outlook

      Pros

      Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

      Cons

      Sometimes the company operates as the world's oldest start-up company.

      1.0
      Jun 26, 2026
      It leadership
      Recommend
      CEO approval
      Business outlook

      Pros

      The hard working people developing and testing the software are good people who just want to succeed.

      Cons

      Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

      2
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