CLOWNS - Anonymous employee OnTrac Employee Review

1.0
Jun 6, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NOT A SINLGE PRO TO MENTION

Cons

LaserShip is a joke of a company. I read all the reviews online about how terrible they are and was worried. My fears were proven. They were two days late delivering the package. After waiting for 30 minutes on hold I finally reached a customer service rep. She said the package would be delivered that day and so I told her that I wouldn't be home and to have them leave the package with my neighbor. She said she would let the driver know. When I returned that night the package was sitting in the middle of my hallway. I LIVE IN NEW YORK CITY - in an apartment building. What were they thinking? I can't believe that Amazon keeps using these clowns. What a joke.

Explore other reviews about OnTrac

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Cons

The pay could be a little better for certain positions.

1.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

It is a pay check

Cons

This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

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