Warehouse work is known for OSHA/EEOC violations - Operations Administrative Assistant OnTrac Employee Review

2.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

The only pro is that if you enjoy being exploited and don’t care because you got bills and just say “that’s just the way life is.” then you won’t care about being used, abused, and spit out (fired) when it suits them.

Cons

The whole pyramid structure is a scam where those at the top (middle to upper management) who contribute zero to daily operations outside of sending out a few report spreadsheets get paid the most. They (management) also get annual bonuses that depend how well you at the bottom (sorter, package handler) work. While you don’t receive any kind of cut of that bonus even though it’s your labor they’re profiting from. It’s a scam structure.

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OnTrac Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet expectations. We take concerns like this seriously, especially those related to workplace practices and the employee experience, and are committed to maintaining a respectful and compliant environment for all team members. We are continuously working to improve across our operations, and feedback like yours is important in helping us identify where we can do better. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

Explore other reviews about OnTrac

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Cons

The pay could be a little better for certain positions.

1.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

It is a pay check

Cons

This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

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