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      OnTrac

      Engaged employer

      OnTrac reviews

      Good vibes for my seasonal experience at OnTrac - Package Handler OnTrac Employee Review

      4.0
      Jan 23, 2026
      Package handler
      Recommend
      CEO approval
      Business outlook

      Pros

      As a seasonal Package Handler, I really liked the leadership there at the Kent warehouse and the employees (orange vest leads, grey vest permanent employees and other blue/yellow vest seasonal employees). You start the shift being told what is ahead for that day and then you go to it. There is a big difference in the lightest work, which may be clothes retail bag packages, and the heaviest work, which may be team lifting tires heavier than 50 pounds. There is good employee appreciation with pizza or tacos, etc.

      Cons

      If this is your first package handler experience, it is important to realize that you are expected to come in around Peak Season and really produce, which (as a pro there is a seasonal premium) is expected with the volume and with that seasonal premium- the con is that sometimes the direction on how to do seemingly simple tasks is a bit nuanced. After a seasonal role, I found that because of the inherent nature of there being different sized boxes, loading a trailer is not an exact science.

      avatar
      OnTrac Response
      2mo
      Thank you for taking the time to share your experience! We’re really glad to hear you enjoyed being part of the team at our Kent warehouse, especially the leadership and the teamwork across the different groups. That kind of support makes a big difference during peak season. Our operations move fast and, as you mentioned, the work can vary quite a bit from lighter packages to heavier team lifts, so we appreciate the effort and flexibility that goes into every shift. It’s also great to hear the team created moments for employee appreciation along the way. We also appreciate your feedback around communication, especially during situations like severe weather. Clear and timely updates are important, and insights like yours help us continue to improve how we support our teams. We appreciate everything you and the rest of the team do to keep things moving.

      Explore other reviews about OnTrac

      5.0
      Jun 10, 2026
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      OnTrac is a great fit for individuals who thrive in a fast-paced, dynamic environment. The flexibility offered to remote salaried employees is a significant benefit, and the company's size provides ample opportunity to make a meaningful impact. OnTrac also fosters innovation and is willing to invest in new ideas that drive the business forward.

      Cons

      OnTrac is best suited for individuals who are hardworking, adaptable, and comfortable navigating ambiguity. The pace can make work-life balance challenging for those who haven't developed strong boundaries and prioritization skills. Success here requires flexibility, a willingness to roll up your sleeves, and the ability to thrive in a fast-changing environment where priorities can shift quickly.

      avatar
      OnTrac Response
      4d
      Thank you for sharing such thoughtful feedback about your experience at OnTrac! It’s great to hear that you’ve found opportunities to make a meaningful impact, contribute new ideas, and take advantage of the flexibility and growth opportunities available across the organization. We’re especially glad to hear that innovation and continuous improvement have been part of your experience. Our environment is fast-paced and constantly evolving, and we appreciate your perspective on the adaptability and commitment it takes to be successful. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.
      5.0
      Jun 10, 2026
      Vice president human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      OnTrac is a company that provides employees with the opportunity to make a meaningful impact. The organization is focused on growth, operational excellence, and continuous improvement, creating opportunities for employees to contribute beyond their immediate responsibilities. The people are committed, hardworking, and passionate about serving customers, and there is a strong willingness across the organization to embrace change and innovation. Employees who are adaptable, collaborative, and results-oriented can build rewarding careers and have a visible influence on the company's success.

      Cons

      As a company undergoing significant growth and transformation, there are naturally opportunities to continue strengthening processes, communication, and cross-functional coordination. The pace is fast, and priorities can evolve as the business responds to customer needs and market opportunities. Employees who thrive in dynamic environments will be most successful.

      avatar
      OnTrac Response
      4d
      Thank you for sharing such thoughtful feedback about your experience at OnTrac! We’re glad to hear that you’ve found opportunities to make a meaningful impact and contribute to the company’s continued growth and success. It’s especially rewarding to hear your recognition of the people across the organization who bring commitment, collaboration, and innovation to their work every day. As we continue to grow and evolve, we appreciate your perspective on the opportunities that come with transformation and continuous improvement. We appreciate everything you and the rest of the team do to help move our business forward and strengthen the employee experience along the way.
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