AVOID! Very Uncomfortable place to work - Anonymous employee OnSite Support Employee Review

2.0
Jan 26, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is well above average. Nice, clean , modern offices. Friendly enough people….however…see cons

Cons

The closest thing to a Cult I’ve ever experienced. The company is owned, run and about 90% or more of the staff are members of a “Strict Religious Brethren Community”. Music or any media is not allowed, it’s heads down all day every day. You’re not allowed to say “God” , “Lord” or “Jesus” full stop, even in a positive way. And you’ll be made to regret it if you ever do, even by accident. Super long hours (42.5 contracted hours) but you’re expected to do more, without any extra money. They only offer legal minimum requirement for Holiday Time, and there is ZERO sick leave allowed inside your first full year. After this you get the legal minimum 10 days paid sick leave per year (my lowest ever before this was 5 weeks first year, and 10 weeks after). If you’re not a “church community/Brethren “ member, your made feel very uneasy. They also will not ever eat lunch, or share time outside of work if you’re a non-member. Avoid this place like the plague, unless of course you are a member/want to be a member of the cult…sorry religion.

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OnSite Support Response
4y
Thank you for taking the time to share your feedback and we are sorry to learn that your experience at OnSite was not positive. The owners of the company do have Christian beliefs and we ask all the team to respect our beliefs in the same way that we respect all other beliefs, and we respect everyone as individuals as we are an inclusive company, because for us Everybody Matters. For your interest we are currently reviewing all our employment terms which already include private medical insurance, company sick pay, bonus scheme, we will also be reviewing holiday. We do appreciate your feedback and will most certainly consider the points raised.

Explore other reviews about OnSite Support

5.0
Mar 28, 2025
Recommend
CEO approval
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Pros

Really embraces the company culture and everyone is treated with respect and family. Directors have a personalised approach by walking around and greeting all members of staff making you feel like they really care and you not just a number to them. Very positive and helpful work environment.

Cons

Quite long hours in my position due to workload but would go back in a heartbeat.

4.0
Aug 29, 2024
Recommend
CEO approval
Business outlook

Pros

I had a fantastic experience working at OnSite Support. the management truly embodies a family-oriented and caring approach. Each day the leadership team would make it a point to do walkabouts, greeting everyone with a smile and checking in on how we were doing. It created a warm and inclusive environment where you felt valued and heard. The emphasis on a supportive culture made all the difference. I would recommend OnSite Support to anyone looking for a positive and caring workplace.

Cons

The work was challenging at times however it was rewarding to be part of a team that worked hard and showed gratitude for everyone's efforts.

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