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OnPoint Community CU

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Disappointing - Operations Specialist OnPoint Community CU Employee Review

2.0
Jul 21, 2024
Recommend
CEO approval
Business outlook

Pros

- possibilities to work from home - good benefits - occasional free swag gifts - opportunities to volunteer - free, non-temperature controlled food sometimes

Cons

- toxic workplace - chronically understaffed - underpaid, or not paid for additional skill set (i.e. speaking Spanish) - performative DEI - unreasonable expectations - unclear expectations and plans for change - despite advertising they are for the people, and non-profit, they only care about the profit and how quickly they can grow

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OnPoint Community CU Response
1y
Thank you for taking the time to write your review. Continuous improvement is part of our culture, and we appreciate your feedback. While we're glad you find value in the benefits, remote work options, and some other positive experiences, we're sorry you've experienced other challenges. Providing an environment for our employees to feel valued is of the utmost importance to us. We would appreciate the opportunity to discuss your concerns and encourage you to reach out to HR.

Explore other reviews about OnPoint Community CU

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent HR internship with welcoming, knowledgeable mentors. The HR department and leadership were genuinely kind and set a strong example of how to support emerging professionals—encouraging growth, confidence, and curiosity rather than viewing inexperience as a weakness. Gained hands-on, real-world experience and insight into nonprofit and corporate environments, including using HRIS systems like Dayforce and pre-hire/onboarding tools such as Sterling.

Cons

Limited number of HR openings

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits package, acceptable pay for position in Portland area, and strong products and services to refer to consumers. Highly recommend to folks looking to start in the banking industry. It's not all glitz and glamour, but it is a strong foundational starting point if you're looking to pursue a career in Retail Banking/Finance Industry. OnPoint is such a strong financial institution in terms of net revenue for corresponding credit unions in the area so there is no fear of the institution to fail anytime soon.

Cons

Strict compliance standards, rotating Saturday shifts, occasional burnout due to high workload, and the requirement of a sales backbone in order to survive the industry.

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